General Terms and Conditions of Trade

The general term and condition of trade are published below and can be downloaded as PDF.

Art. 1: Area of Application

The business relations between Educatis AG and its clients are governed exclusively by the general terms and conditions of trade specified in the following in the version valid at the time the service is ordered. Educatis AG is called in the following “Educatis”. Educatis does not accept any differing conditions introduced by the client unless Educatis has expressly given prior written consent to the application of differing conditions. The General Terms and Conditions of Trade of any partner institution are not included in these terms.

Art. 2: Conclusion of the agreement and withdrawal

An agreement between the client and Educatis is concluded with the written application for a product (course or program) of Educatis. The agreement can be terminated in written form with a notice period of three weeks. With the cancellation of the agreement the client is deregistered.

Educatis is obligated to accept the orders placed by the client according to the conditions set forth on the website. Educatis has the right to withdraw from the contract in cases of errors in writing, printing, or calculation.

The client has no power of revocation for services transmitted (e.g. courses for download) or accessed (e.g. online lectures) online.

Art. 3 Delivery and access to the e-Campus

Unless other agreements have been reached, the delivery of the product (course or programme) and its e-learning content, is executed by download onto the computer or other device of the buyer (client).

The customer has access to the e-Campus (e-Shop/Learning Management System) during a period of 24 months after the date of purchase of the product. The access is thereafter automatically stopped and cannot be reactivated.

Art. 4: Dues, Date and Payment, Refunds

The full purchase price is due immediately upon placing the order. Clients may pay using a credit card, money transfer, direct debit system or any other options offered online at Educatis’s homepage.

The tuition fees paid for the online course, programs or other services are not refundable if they have been downloaded by the client.

Prepayments for in-class colloquia (residential seminars at a physical place) will be refunded only if the withdrawal is received in written at least 30 days before the start of the colloquia. A service fee of 100 Swiss Francs will be retained.

Clients who have been excluded from the seminar/course/program due to insufficient performance, especially in the event they fail examinations, submit inadequate seminar work or whose thesis does not meet minimum requirements, are not entitled to receive any refund on the tuition fees paid (online study material and examination or thesis fees).

It is in any case forbidden to re-sell any products (course material) and service provided by Educatis to third parties. Educatis reserves the right to take any appropriate legal action against this infringement.

Art. 5: Compensation, Retention

The client has the right of compensation only when his/her counterclaims have been legally determined or recognized by Educatis. The client is furthermore authorized to exercise his/her right of retention only if his/her counterclaim is based on the same contract.

Art. 6: Reservation of Title

Products supplied to the client shall remain the property of Educatis until the client has settled in full all claims.

Art. 7 Warranty for Defects and Liability

If the service/product sold by Educatis is defective within Educatis's liability, Educatis has the right to choose to either correct this defect or to issue a replacement. If Educatis is not willing or able to correct a recognized defect or to issue a replacement for a recognized defect, or if Educatis is responsible for undue delay in correcting or replacing a defective service or product, or if correction or replacement fails for any other reason, the client has the right to choose to either cancel the contract or to demand an appropriate reduction in price. In the event that an e-colloquium, which is proposed by the lecturer on certain data (from-to) via online conferencing software, cannot be carried out as a result of the exclusive fault of Educatis AG, the customer can either takes part in the replacement date or in a subsequent date or demand the reimbursement of the purchase price.

Any further claims on the part of the client – for whichever legal reasons – are precluded insofar as they are not the result of the stipulations set forth herein. Educatis therefore assumes no liability for defects that occur on products or services other than those sold. Specifically, Educatis assumes no liability for any profit lost or for any other property loss on the part of the client. Educatis assumes neither responsibility nor liability in the event that the client makes any decisions or engages in any action based on any part of the website or on the acquisition of products purchased from Educatis. As far as Educatis liability is precluded or limited, this applies equally to the personal liability of employees, representatives and agents.

In the event of a negligent breach of contract on the part of Educatis, its obligation to render compensation for property damages or personal injury is limited to the typical extent of the damage.

Art. 8: Applicable Law and Place of Jurisdiction

Swiss law is applicable for all product and services provided by Educatis with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Place of jurisdiction is Zug in Switzerland. For product and services provided by third parties the laws of the corresponding country are applicable.

Art. 9: General Disclaimer

Educatis does not represent or endorse the accuracy or reliability of any of the information, content, or advertisements (collectively, the “materials”) contained on, distributed through, or linked, downloaded, or accessed from any of the services contained on this Web site (the “service”), nor the quality of any products, information, or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service (the “products”). You hereby acknowledge that any reliance upon any materials shall be at your sole risk. Educatis reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials.

The service and the materials are provided by Educatis on an “as is” basis, and Educatis expressly disclaims any and all warranties, expressed or implied, including without limitation warranties of merchantability and fitness for a particular purpose, with respect to the service or any materials and products. In no event shall Educatis be liable for any direct, indirect, incidental, punitive, or consequential damage of any kind whatsoever with respect to the service, material, and the products.

Art. 10: Payment options

We accept international payments from Visa and MasterCard or payments to the bank account of Educatis AG. Please always mention the number of the invoice to trace your payment.

Banking account: Credit Suisse
IBAN: CH37 0483 5127 7313 5100 0 (account no.  0823-1277313-51)
Our address: Educatis AG, Staldenweg 3, CH 6313 Menzingen, Switzerland